General

We offer a variety of latest electronic devices, including smartphones, laptops, headphones, and smartwatches.

We are based in Dubai, UAE, and ship all our products directly from here to customers across Angola.

You can reach our customer support team via support@zelaprime., [mention phone number if applicable], or through the contact form on our website.

Shipping

Yes! We are pleased to offer free shipping on orders above $100 to Angola.

Orders typically arrive within 5-12 business days after being shipped from our warehouse in Dubai. We'll always keep you updated with tracking information so you know exactly when your package will reach your doorstep in Angola.

Once you place your order, you'll receive an order confirmation email. We will then process your order, prepare it for shipment, and you'll receive another email with tracking information once your order is on its way.

No. All import duties and taxes for orders shipped to Angola are covered by us. The price you see at checkout is the final price you pay, with no additional fees upon delivery.

Order & Payments

We accept various secure payment methods, including Visa, Mastercard, PayPal, Mobile Money with Multicaixa.

Paying with Multicaixa is easy! Simply deposit your payment to the provided Multicaixa number. Once you've made the deposit, send a photo or screenshot of your payment receipt to our WhatsApp number (the same one you deposited to). We'll confirm your payment and link it directly to your account so we can quickly process your order.

Please contact us within 2 hours if you need to cancel or change your order. We'll do our best to accommodate your request if your order hasn't already been processed.

Absolutely! Your security is our top priority. All payment transactions and personal details are handled securely, and we ensure your information is protected and confidential.

If an item is out of stock, it will typically be indicated on the product page. You can often sign up to receive an email notification when the item is back in stock.

Product

Yes, most of our electronics come with a manufacturer's warranty. The duration and terms of the warranty may vary depending on the product. Please refer to the product description or contact us for specific warranty information.

Due to logistical complexities and costs associated with international shipping,

Currently, we do not accept returns on orders shipped to Angola. We encourage our customers in Angola to carefully review product descriptions and contact us with any questions before placing an order. For information on how we handle damaged or defective items, please see our full Returns & Refunds page.